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Operations Manager Correspondent Lending (OMCL)

Silvergate Bank is growing our Correspondent Lending team with the addition of an operations manager.  The Operations Manager Correspondent Lending (OMCL) will direct daily operations for the Correspondent Lending division including the review, auditing and purchasing of loans.  The OMCL will also manage the processing, reviewing, underwriting, and purchasing staff. This role will evaluate ongoing operational needs to handle current and future production requirements.  Additionally, the OMCL will conduct ongoing process improvement and be expected to deliver recommendations to Senior Management.

  1. Manages the processing/review/underwriting/purchasing staff
  2. Evaluates ongoing operational needs to handle current and future production needs
  3. Conducts ongoing process improvement analysis and deliver updates around those improvement recommendations to Senior Management.
  4. Oversees the recruitment, scheduling, performance evaluations, employee training of all correspondent lending operational staff members
  5. Responsible for motivation and employee development of all correspondent lending staff
  6. Adfitech Liaison:  responsible for ensuring Adfitech is complying with all aspects of our agreement. Ensure Adfitech is current with all Silvergate Bank current policies and procedures as well as any government or outside mandates.   Reporting all EPO and Purchased loans to Adfitech to assure loans are accurately labeled in their system
  7. Evaluates, monitors and updates policies and procedures as needed
  8. Reviews questions/issues with review/processing staff regarding loans – if not able to resolve move to upper management
  9. Loan Sales:  Responsible for communicating loan sale information to Adfitech, following up with Adfitech to assure timely delivery of file images to the loan purchaser.  Work with the loan purchasers to answer any questions they have, making sure staff is set up to view conditions per the purchaser’s procedures, as well as overseeing the clearing of their conditions internally.  Ensure the proper preparation of collateral packages per the purchaser’s requirements
  10. Trailing Documents:  Maintain internal reports regarding outstanding trailing docs.  Communicate regularly with clients regarding any outstanding trailing docs as well as any problems or errors on docs received.  When docs are received, review for accuracy, request any corrections if necessary, scan and upload to the Adfitech system
  11. Manages Monthly Post Closing QC review with Adfitech
  12. Daily Projects provided by correspondent lending’s SVP
  13. Maintains current knowledge, relevant to your job, of all federal and state laws and regulations, along with the Bank’s policies and procedures.
  14. Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice.
  15. Must adhere to the company’s core values.


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