Silvergate Bank has a great opportunity to join our Operations team as a Cash Management Specialist II (CSII). The CSII has a working knowledge of the products and services designed for business customers, and serves as a resource to the Cash Management Department by providing professional, courteous and efficient customer service to the bank’s business customers. Responsible for performing operational support duties of the Cash Management Department and provides a full range of professional, technical and general support to Bank personnel and customers. Performs customer setups on the system; reviews and maintains customer files; monitors product usage and system operations; resolves problems within given authority. Helps in the coordination and support of audits and examinations. Performs a variety of routine daily tasks; prepares reports, and participates in special department projects. Duties will be conducted in accordance with Silvergate’s business plan and shall meet all regulatory requirements including those specified in Silvergate’s current policies and procedures.
Processing/Customer Service Duties